Hello everyone! So recently I made a purchase on this online
circle lens shop called EyeCandy Lens (EyeCandy’s) as they call themselves now,
and before I begin my review, let me say that I have been a consistent Circle
Lens user for about…6 years now. And for the past 2 years I’ve only been
wearing circle lens on and off (1-2 times per week…sometimes none or even just
once). I take really good care of my
eyes and I notice almost immediately when something irritate, or just simply
feels wrong with my eye.
The shipment/delivery: 1/5
Okay so please excuse me as I am going to be relatively
blunt in my review, because eye health to me is important and I do not
understand people who create websites to sell fake lenses to people, and people
blindly trust the online shop. I bought a pair of Geo Super Nudy Brown and Geo
Super Nudy Grey, and made the order on the first week of August. First of all,
I was not impressed with the delivery time because it was 2 days till September
when I received the lenses. Honestly, it takes way too long to receive.
Quality/First impression/Comfort: 1/5
Second of all, I have no way of verifying whether or not my
lenses are fake, because the “Geo’s website: www.geo21eye.com”
Seems to be down because they haven’t renewed it in a year now. (Does that mean
the system was broken since 2012 so anyone could’ve created fake lenses with
fake GEO verification codes??!). Also if you look in the picture, the
verification sticker’s “Scratch here” ISN’T supposed to have an exclamation
mark at the end. (Meaning, “Scratch here!” is NOT what the original GEO
stickers have on them). The color of the sticker is also supposed to be teal,
not light green. The design on the teal part it is also supposed to be obvious,
not having me to squint in order to see some.
Moreover, I checked the design of my lenses and the darker
“outer ring” of the nudy lens seems a bit off to me as in, it’s not a clean,
round shape, but rather a fuzzy messed up print.
I thought that I was being a little too paranoid so I took out the lens and put
1 eye in and it felt really wrong. It literally felt like I had pieces of
eyelashes stuck in my eye so I pulled it out right away.
The stickers on the bottles are also crooked, and apparently
they are not supposed to be. On top of that, GEO changed their bottles for the
Magic Color series.
Thirdly, they sent me the wrong prescription for my Geo
Super Nudy Greys. I asked for (-5.50, -5.25) and I received (-5.00, -3.50). How
can the numbers be so off??!! (I was buying this pair for a friend by the way)
Service: 2/5
Okay they get a “2” ad not “1” on 5 for this simply because, they offered to
send me a new pair of lens. So if they mess up your order somehow, tell them,
and they should be sending you a pair of free ones without having you to mail
the “wrong” ones back.
The order with EyeCandys was obviously not smooth as a
process. Initially, during the 2nd or 3rd week of no
shipment (approximately), I escalated a paypal claim for a refund because 1) I did
not receive my lens within the given time frame they said would arrive 2) I
read other reviews of people getting permanent eye damage from scratching of
the cornea by using circle lenses from EyeCandys. I remember filing this claim
in at night on this one day, and ONE HOUR LATER, they give me a tracking
number. (Keep in mind they live in Hong
Kong and my nighttime=their daytime). To me, that was suspicious. They had an
hour to go to a post office to mail off my lenses to avoid refunding me. I
remember not accepting that because I was sooo in doubt! So they asked me to
mail back the lenses to them. So I go to the post office the next day and
shipping to HK was $70 (I bought the pair for $52) so no way am I doing that,
therefore, I had no choice but to keep the lenses.
To conclude everything, I must put out there that the people at EyeCandy's are not rude, it's just their products don't seem to be very trustworthy if you're putting your eye health on the line to try their products, and the shipment time is just......not good. Well, I'm an impatient person.
xx Koji
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